HP & Zhilabs Help Communications Service Provider Telefónica Improve Service for Millions of Mobile Users

PALO ALTO, Calif., Sept. 18, 2012. HP today announced that Telefónica S.A., the world’s third-largest communications service provider (CSP), is using HP technology to improve the mobile broadband experience of its customers worldwide. Telefónica is using HP Customer Experience Assurance (CEA)—a comprehensive network-analysis and customer-experience monitoring solution developed by HP and specialized software developer Zhilabs—to improve the total customer experience, …

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