Telefónica, Zhilabs and HP’s “Improving customer experience for millions of mobile users” initiative wins Customer Service Innovation Award

[column2] [/column2] [column2_last] Telefónica, HP and Zhilabs have been awarded in the Consumer Service category for its “Improving customer experience for millions of mobile users” initiative.  This initiative has been considered a ground-breaking innovation reference in handling and enhacing Customer Experience by the Global Telecom Business magazine.   Zhilabs’ FlowSight for Customer Experience Assurance is the key element of the solution awarded, providing the …

adminTelefónica, Zhilabs and HP’s “Improving customer experience for millions of mobile users” initiative wins Customer Service Innovation Award