Making Self-Driving Next Generation
Helping Service Providers to reduce network management complexity
and operational costs with AI-powered analytics solutions.
Take your network to the next level
AI-Powered Use Cases | Augmented Analytics | Actuation | Automation
Pro-Active Care
- Automatic Prediction of Customer´s Complaints
- Next Best Action
- AI/ML Models for NPS Prediction and Improvement
Take your network to the next level
AI-Powered Use Cases | Augmented Analytics | Actuation | Automation
Pro-Active Care
- Automatic Prediction of Customer´s Complaints
- Next Best Action
- AI/ML Models for NPS Prediction and Improvement
Why our customers choose Zhilabs
Self-service of information for better use of existing data sources
Distributed scalable solution with unified view
ML models for Customer Experience Index with NPS alignment
QoE for Encrypted Video powered by AI
Application auto-discovery
Forecasting of customers complaints
Network Automation enabler
RAN quality correlated with QoE
Why our customers choose Zhilabs
Self-service of information for better use of existing data sources
Distributed scalable solution with unified view
ML models for Customer Experience Index with NPS alignment
QoE for Encrypted Video powered by AI
Application auto-discovery
Forecasting of customers complaints
Network Automation enabler
RAN quality correlated with QoE
Key Fundamentals
Big Data Analytics + Artificial Intelligence
Zhilabs solutions leverages Big Data architecture to manage real-time and batch data from millions of customers in the network, offering Service Providers an open environment which can be easily integrated with their data-lakes and BI tools.
Machine Learning and Artificial Intelligence algorithms are part of Zhilabs’ DNA to extract key patterns from the data and translate them into groundbreaking use cases for network prediction and automation.
Cloud-Native
Based on micro-services, containers and stateless architectures, Zhilabs solutions
allow flexible deployments which can be run on public, private or hybrid clouds
boosting time-to-market and creating auto-scalable, elastic and on-demand
applications.
Multi-Technology and Multi-Domain
No more partial analytics tools, Zhilabs offers true convergence solutions with cross-domain visibility among different mobile (2G/3G/4G/5G) and fixed access (xDSL, FTTx, Cable) technologies, offering Service Providers to unify all their data analytics under a single common platform.
Multi-technology and Multi-Domain
No more partial analytics tools, Zhilabs offers true convergence solutions with cross-domain visibility among different mobile (2G/3G/4G/5G) and fixed access (xDSL, FTTx, Cable) technologies, offering Service Providers to unify all their data analytics under a single common platform.
Products
Open Platform | Customer-Centric | Multi-Technology | Cross-Domain | Vendor Agnostic
Latest news
Massive Incident Detection capability of ‘CustomAIr Proactive for Fixed Broadband’ gets integrated with IVR at European Tier-1 OpCo
Massive Incidents in the network (like a node outage or a fiber cut by a work in the streets) cause,
CustomAIr for Fixed Line proactively triggers Automated Problem Diagnostics & Resolution at European Tier-1 OpCo
Service problems (not only due to an outage in the network, but even more frequently at customer premises, like issues
Zhilabs CustomAIr selected for new 5G services monitoring and troubleshooting at South-East Asia Group’s Mobility Centre of Excellence
Zhilabs CustomAIr selected to provide insights and detection of technical issues for new 5G services at the Mobility Centre of
Massive Incident Detection capability of ‘CustomAIr Proactive for Fixed Broadband’ gets integrated with IVR at European Tier-1 OpCo
Massive Incidents in the network (like a node outage or a fiber cut by a work in the streets) cause,
CustomAIr for Fixed Line proactively triggers Automated Problem Diagnostics & Resolution at European Tier-1 OpCo
Service problems (not only due to an outage in the network, but even more frequently at customer premises, like issues