Conversational AI Chatbots in Insurance: Opportunities and Challenges

IntelliBot: A Dialogue-based chatbot for the insurance industry Traditional fraud detection methods, such as manual checks and rule-based systems, are no longer sufficient to tackle sophisticated, modern fraud techniques. It’s no secret that satisfied and confident customers are a key determinant to the success of an insurance company. Customer satisfaction and trust cannot be seen … Read more

Key Benefits of Insurance Chatbots

Ultimate Guide to Conversational AI For Insurance The sales cycle, especially in the insurance sector, begins long before a customer makes an actual purchase. 75% of consumers opt to communicate in their native language when they have questions or wish to engage with your business. Other useful notifications include alerts when policy renewal time is … Read more

Introducing NetLiner to Enable Automated Operations in 5G Networks

NetLiner makes network automation a reality for mobile operators Zhilabs announces the introduction of NetLiner as its new product providing mobile operators with real-time end-to-end network insights to take customer experiences to the next level and enable automated network operations in 5G networks. In an era when 5G networks are becoming more complex to manage, … Read more

Fixed Mobile Convergence becomes a reality with Zhilabs CustomAIr solution

CustomAIr, AI-Powered Network Analytics solution by Zhilabs, allows Service Providers 360º visibility and understanding of their Fixed Broadband Networks. Making use of Big Data and Machine Learning mechanisms, CustomAIr provides network insights that Service Providers might use easily for proactive anomaly detection and automated root cause analysis to reduce both response times and operational costs … Read more

Zhilabs CEO Speaks 5G Collaboration with Samsung

Samsung Networks and Zhilabs are continuing in their cohesive collaboration with 5G. In August 2018, Samsung Electronics had announced an investment plan to boost businesses that will drive future growth such as 5G and Artificial Intelligence (AI), committing to a total of KRW 25 trillion (about US$ 22 Billion) worth in investment over the next … Read more

Samsung to Acquire Zhilabs to Expand AI-Based Automation Portfolio in 5G Era

Joint capabilities will strengthen Samsung’s automated user-centric tools, service orchestration and analytics Samsung Electronics today announced its acquisition of Zhilabs, known for its Artificial Intelligence (AI)-based network and service analytics, to further enhance its 5G capabilities. The acquisition lays the foundation for Samsung to foster its 5G offerings of automation and network analytics to finely … Read more