Nowadays, Operators provide not only mobile voice and data services, but packs including complementary services such as Fixed broadband, Voice over IP, VoLTE and IPTV services for enterprises and residential customers.
In this sense, the key challenge of Operators is to assure a good global customer experience across all services and technologies. European Tier-1 operator has selected Samsung Zhilabs Network Analytics VISTA solution to analyze and troubleshoot its multi-domain network. As a holistic umbrella solution, VISTA allows the European Operator to collect and unify multi-domain data sources from its 4G/5G mobile network, its Fixed Broad Band network, its IMS core and its Wifi networks in a unique analytics and troubleshooting tool.
Powered by the latest advances in Artificial Intelligence and Machine Learning and deployed natively on the cloud, the Samsung Zhilabs solution analyzes traffic, services and user patterns and utilizes such insights to enhance network performance and subscriber multi-services quality satisfaction. By combining AI-based analytics and automation, VISTA is enabling the European operator to increase network operational efficiency, reduce OPEX and improve the global quality of experience.